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Microsoft Teams Phone vs Aircall
Compare suitability, cost model, commitment, eligibility, capabilities and limitations using the same verified product data.
| Comparison | Microsoft Teams Phone | Aircall |
|---|---|---|
| Best for | Microsoft 365 businesses wanting calling in Teams | Teams wanting a cloud business phone system with integrations |
| Cost | Teams Phone Standard £7.70/user/month excl. VAT | Public plans or quote — check current price |
| Pricing basis | per-user telephony licence | plan/service pricing |
| Commitment | Annual billing for stated price | Plan, order or contract terms vary by selected product. |
| Eligibility | Available to relevant UK business customers subject to the provider’s current eligibility and product terms. | Available to relevant UK business customers subject to the provider’s current eligibility and product terms. |
| Key capabilities | Teams calling · Admin controls · Microsoft integration | Cloud phone system · Local and toll-free numbers · Call routing and recording · CRM/helpdesk integrations |
| Reasons to consider | Credible option in this service category · Can be compared against alternatives using the same BizDeck criteria | Built for business calling teams · Strong software integrations |
| Things to check | Suitability depends on business requirements and usage · Pricing, eligibility and contractual terms should be checked directly | Minimum-user requirements may apply · Call bundles and international charges vary by plan |
| Verified | 2026-09-02 | 2026-09-02 |
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