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8x8 vs Microsoft Teams Phone

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Comparison8x8Microsoft Teams Phone
Best forBusinesses with international or contact-centre needsMicrosoft 365 businesses wanting calling in Teams
CostPublic plans or quote — check current priceTeams Phone Standard £7.70/user/month excl. VAT
Pricing basisplan/service pricingper-user telephony licence
CommitmentPlan, order or contract terms vary by selected product.Annual billing for stated price
EligibilityAvailable to relevant UK business customers subject to the provider’s current eligibility and product terms.Available to relevant UK business customers subject to the provider’s current eligibility and product terms.
Key capabilitiesCloud calling · Analytics · Contact centre optionsTeams calling · Admin controls · Microsoft integration
Reasons to considerCredible option in this service category · Can be compared against alternatives using the same BizDeck criteriaCredible option in this service category · Can be compared against alternatives using the same BizDeck criteria
Things to checkSuitability depends on business requirements and usage · Pricing, eligibility and contractual terms should be checked directlySuitability depends on business requirements and usage · Pricing, eligibility and contractual terms should be checked directly
Verified2026-09-022026-09-02

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