A UK-based telephone answering service with Bronze, Silver and Gold plans. All plans include calls answered in the business name, unlimited inbound calls, a dedicated number and messages by email; higher tiers add personalised scripting/reporting and Gold adds call forwarding features.
Who it suits
Start-ups, SMEs, freelancers and owner-managed businesses that need calls answered professionally without hiring a full-time receptionist.
Cost and commercial model
From £35/month + VAT
Pricing basis: Monthly or annual plan.
Bronze £35/mo or £357/yr; Silver £55/mo or £561/yr; Gold £75/mo or £765/yr. Gold includes 60 minutes of outbound calls for transfers; provider lists 55p/min thereafter.
VAT/tax note: Prices shown exclude VAT..
Key capabilities
- Bronze £35/month + VAT or £357/year + VAT
- Silver £55/month + VAT or £561/year + VAT
- Gold £75/month + VAT or £765/year + VAT
- Unlimited inbound calls
- Dedicated number and messages by email
- Silver/Gold personalised scripting and call reporting
- Gold call forwarding, voicemail-to-email and 60 outbound transfer minutes
Comparison checkpoints
- Bronze
- £35/mo + VAT · core answering and messages
- Silver
- £55/mo + VAT · personalised scripting + reporting
- Gold
- £75/mo + VAT · call forwarding + voicemail + transfer minutes
Eligibility and commitment
Business service subject to MYCO onboarding and service terms. Available local-number choices include London, Ipswich and Edinburgh according to provider terms.
Monthly or annual billing. MYCO advertises 15% saving on annual plans; promotional prices are stated to apply to new clients for the first year only where shown.
Reasons to consider it
- Clear tiered pricing
- Professional UK-based receptionists
- Annual billing offers a stated 15% saving versus monthly
- Scales from basic message taking to call-transfer functionality
Limitations and checks
- Higher-function features require Silver or Gold
- Gold outbound transfer allowance has an additional 55p/min charge after included minutes
- Service hours and detailed call-handling rules should be checked before relying on it
- Promotional/renewal terms can change
Verification
BizDeck checked this offering on 2026-09-03. The provider still had a UK business-facing purchase, application, subscription, quotation or enquiry route at that point. Pricing and availability can change.
Key comparison facts
- Bronze
- £35/mo + VAT · core answering and messages
- Silver
- £55/mo + VAT · personalised scripting + reporting
- Gold
- £75/mo + VAT · call forwarding + voicemail + transfer minutes
Key capabilities
- Bronze £35/month + VAT or £357/year + VAT
- Silver £55/month + VAT or £561/year + VAT
- Gold £75/month + VAT or £765/year + VAT
- Unlimited inbound calls
- Dedicated number and messages by email
- Silver/Gold personalised scripting and call reporting
- Gold call forwarding, voicemail-to-email and 60 outbound transfer minutes
Cost & commercial terms
From £35/month + VAT
Bronze £35/mo or £357/yr; Silver £55/mo or £561/yr; Gold £75/mo or £765/yr. Gold includes 60 minutes of outbound calls for transfers; provider lists 55p/min thereafter.
- Pricing basis
- Monthly or annual plan
- VAT/tax note
- Prices shown exclude VAT.
- Commitment
- Monthly or annual billing. MYCO advertises 15% saving on annual plans; promotional prices are stated to apply to new clients for the first year only where shown.
- Eligibility
- Business service subject to MYCO onboarding and service terms. Available local-number choices include London, Ipswich and Edinburgh according to provider terms.
- How to obtain
- Direct online purchase, booking or enquiry through the provider via Awin tracking.
Price checked 3 Sep 2026. Check current provider price/terms →
Pros and limitations
Reasons to consider it
- Clear tiered pricing
- Professional UK-based receptionists
- Annual billing offers a stated 15% saving versus monthly
- Scales from basic message taking to call-transfer functionality
Things to check
- Higher-function features require Silver or Gold
- Gold outbound transfer allowance has an additional 55p/min charge after included minutes
- Service hours and detailed call-handling rules should be checked before relying on it
- Promotional/renewal terms can change
Questions to ask before choosing
- Do I only need messages or do I need live call transfer?
- Do I want monthly flexibility or the lower effective annual price?
- Which local number/location do I need?
Verification
BizDeck checked this as a current UK business-facing offering on 3 September 2026. Provider terms can change after review.
Compare MYCO Works Telephone Answering
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